Workshops & Breakouts

Dr. Mike Monroe Kiefer

1. Develop the Leader Within- Generating Passion for Work and Family
2. Gaining Likeability and Respect with People Reading
3. Buddy to Boss- Making a Successful Transition
4. New Supervisors Tool Kit- Communication, Delegation, Motivation, Feedback
5. The Enlightened Leader- Positive Influence and Personal Image
6. Conflict Resolution with the Empathy Method and Verbal Judo
7. Detox Your Life- Reduce Negativity, Add Energy
8. Coaching for Success- People Growing
9. Train the Trainer- Onboarding and Cross Training with the Modular Method
10. Leadership Agility- Mastering Situational Leadership
11. Creating a Positive Workplace Culture and Workspaces
12. The Lost Art of Customer Service
13. Process Mapping and Workflow Improvement
14. Project Management Tools Anyone Can Use
15. Improving Ethic Health and Workplace Accountability
16. Personal Safety- Prevent, Prepare, Action
17. Building Team Spirit and Morale Boosting with High Point Motivators and Vision Boards
18. Stress Reduction, Chakra Balancing and Holistic Self-Care Techniques
19. Setting People Up for Success! Natural Talent Discovery for High Performance Teams
20. People Reading for Sales Professionals
21. Mind Mapping, Critical Thinking and Decision Making
22. Safety Training Workshop Series Using the Behavior Based Model
23. Motivating Unmotivated People

Descriptions

1. Develop the Leader Within- Generating Passion for Work and Family

Almost everyone in a leadership role is struggling with something. The pressure of work puts a great strain on their mental and physical health. Yet they are expected to be internally grounded, stable and enthusiastic...everyday! Most organizations are at a loss on how to provide support or unaware specialized training is even available. Emerging leaders, new leaders and experienced leaders need novel thinking to mentally cope with their life in this role. This pioneering workshop was created to provide "inner work training" based on clinical research, real world experience and Eastern philosophies. It offers unique methods and holistic techniques that are exciting and intriguing, providing alternative perspectives for mental stability, core balance and self-care. In many countries around the world these practices are commonplace. However, in the U.S. they are just beginning to have an impact on organizations with remarkable success! Most leaders are "monkey minded" meaning they can't shut their mind off. They can't stop thinking about their job and relax. It tends to consume them and negatively impact all aspects of their lives. They also lack knowledge of their own "natural talents" and those they work with. This leads to talent/task mismatches with disastrous results for them and their team. This session provides insights into a person's natural talents and genetic skills with a proprietary survey. The goal of talent matching is to match the right people to the right tasks. It is designed to "set people up for success." When people use their natural talents at work, they enter a positive mindset known as "flow." They do high quality work, are happy, efficient, energized and most important...they escape the: eat-work-sleep-repeat, depression lifestyle trap. Also, ideas and time will be provided to set daily, weekly and monthly high point motivators using vision boards. These will encompass important life balance areas such as: Feng Shui, clean eating, movement, relationships, family, friends, nature, pets, vacation, fun and hobbies. All of these are necessary for leaders to recharge their batteries when not at work and keep them healthy and solidly grounded. A checklist of negative energy activities will be covered and a list of positive energy boosting activities. Case study examples to illustrate the concepts will be provided.

2. Gaining Likeability and Respect with People Reading

Everyone wants to be liked and respected, but how exactly do you do that? With this insightful workshop! Participants will be positively empowered with essential people reading skills. This workshop contains foundational knowledge for all managers, supervisors and team members! Participants will learn their own personality style and how to maintain strong cooperative and respectful relationships at work and at home. They will learn skills to customize their communications to each of the four personality styles to develop "likeability". This is a very inspirational, eye-opening session, studded with real-life experiences to illustrate the concepts along with interesting small group activities. It is based on the four personality types and detailed information on the characteristic traits, communication preferences and strengths of each style will be provided. Participants will also make a casual conversation profiling grid to serve as a guide to people read others without a survey! Bonus! All participants will take a short proprietary in session assessment to determine their individual personality style.

3. Buddy to Boss- Making a Successful Transition

Most organizations promote from within by taking the "best in class" and promoting them to supervisor. For example, they will take the best engineer and suddenly promote them to supervise all the engineers. This is a common practice. However, that new supervisor is seldom given any guidance or managerial training and is expected to somehow succeed. The skills that made them an excellent individual performer are not transferable the supervision world. This workshop is designed to help individual specialists become leaders. Participants will learn about: setting boundaries, personal image, positive influence, giving and receiving feedback, praising and motivating others, being a role model, conflict resolution, coaching and more. Small group activities and full class discussions help facilitate this interactive learning experience.

4. New Supervisors Tool Kit- Communication, Delegation, Motivation, Feedback

Supervisors usually struggle in each of these four critical areas. In communication a common pitfall is to communicate with everyone the same way. However, people react differently to the same communication style. This will tend to throw a supervisor off their game. They become stressed, confused and don't understand why this is happening. In this workshop much of the communication conundrum is demystified! Participants will learn how to customize their managerial skills to different personality types. A managerial grid will be constructed in class to help supervisors know specifically how to delegate, motivate and give constructive feedback to each of the four personality types. This will serve as an excellent reference and resource to cut the learning curve for all supervisors and reduce their daily stress!

5. The Enlightened Leader- Positive Influence and Personal Image

Do you have the power to recreate yourself into a more influential leader? A positive, high vibration individual capable of inspiring others? The answer is yes! However, you need advanced psychological methods and specialized training to do this. The method for inner winner reconstruction is called Tulpamancy! It is not just purchasing a new wardrobe or changing your hair! You must become a leader from within, re-created from the inside out! Tulpamancy has been used in Eastern philosophies and also in various ways by famous people including: NFL Vikings Super Star Justin Jefferson, Gold Medal Olympian Noah Lyles, World Champion Body Builder Arnold Schwarzenegger, Singer/Actress Lady Gaga and a host of others. Learn their secrets to complete personal re-creation, high energy, high performance and inner strength. Participants will learn how to use the "mirror" method of energy transfer and future-self construction. Gain knowledge on the concepts of becoming a positive high vibration individual, changing your core frequency, resonance and synchronicity awareness. Learn how to tune-in to your personal success frequency through imagineering to receive intuitive guidance, discernment, out-of-the-box ideas, solve problems and attract helpful people. Learn how to raise the collective consciousness of your team to keep morale high! The last module covers design and construction of Feng Shui meditation spaces in your home or workplace for personal energy work. Examples will be shown of uniquely built, custom energy wellness rooms and personal in-home meditation spaces. Learn how these unique spaces can be easily constructed and used in the workplace for all employees!

6. Conflict Resolution with the Empathy Method and Verbal Judo

Nothing can undermine team productivity like unresolved, festering conflict! It creates undertow in the team and prevents it from high performance. This session provides a proven, multi-step empathy method for resolving individual and team conflict. Through several interactive small group case study activities participants will understand how to get to the root cause of conflict and how to resolve it quickly. Several case studies dealing with: big ego, passive aggressive behavior, sarcasm, apathy, isolationism and fear of change, highlight this very interactive session. A special formula including verbal judo strategies will be presented to de-escalate heated conversations as well! This verbal judo will greatly help participants resolve heated conflicts at work and at home. Boost your confidence in handling all types of conflict!

7. Detox Your Life- Reduce Negativity, Add Energy

Most people have never heard of a Chakra and if they have, that is pretty much the extent of their knowledge. This session will introduce participants to the basics of the seven Chakra energy centers in the human body. It will also cover how they affect behavior, habits and health. Chakra clearing as a diagnostic aid is gaining momentum in the U.S. The techniques of energy healing and Reiki are becoming more popular. Many people experience migraines, headaches, digestive problems, neck pain, back pain, chronic pain, depression, anxiety and sleep issues. These can correlate to blocked Chakras! These symptoms often times can be greatly alleviated or even eliminated with non-invasive energy techniques such as frequency sound and intentional meditation. Several other advanced techniques: NLP (neuro-linguistic programming) and "imagineering" will be covered for perfect health, positive attitude maintenance and stress reduction. This session will introduce participants to Chakra clearing using specific frequencies of sound correlating to each of the seven Chakras for rapid healing and perfecting meditation practices. The whole class will participate in a sound frequency guided intentional meditation as a live demonstration.

8. Coaching for Success- People Growing

Most organizations are moving away from authoritarian management systems and toward a leader as coach style of management. This requires leaders to be retrained and new leaders to be introduced to how to operate in this environment. This workshop will show participants how to coach a person from concept to completion. Participants will learn goal setting for their staff members, how to set up intentional training sessions, how to give positive, motivating feedback and constructive inspirational corrective feedback. They will learn the important difference between criticism and correction. They will also learn the GROW model for coaching and work in small groups to practice using the GROW model with one of their staff.

9. Train the Trainer- Onboarding and Cross Training with the Modular Method

Many employees are now being asked to do training as part of their jobs, but they have not had any classes in how to design, build or deliver any sort of training. So, they usually just wing it! Sometimes this is successful, but in many cases it's not! This workshop was developed to give participants confidence in setting up and delivering effective training for individuals or groups. It focuses on using the modular method of training. This modular method aids in designing new training, upgrading existing training and allows for easy future modifications. It is an efficient system that anyone can learn. Are your trainers just reading power point slides to people and putting them to sleep? In our society today, fast transfer of knowledge is essential. Being able to organize information in a logical, teachable fashion is critical. People learn in different ways. A trainer must be receptive to this and make the training active, fun, and engaging in order for it to stick and be remembered. If certain methods are taught, they need to be demonstrated or illustrated. The trainer needs to share their personal experiences to make an emotional connection with their trainee. Participants in this session will get ideas on the use of creating and updating training in the form of mini and macro modules. They will learn the importance of variety in teaching using: physical models, storytelling, engagement methods, YouTube videos, pictures, graphs, charts, etc. Also, critically important for employee retention is the on-boarding training process for new hires. Does your organization struggle with high turnover? Many organizations unknowingly drive new hires away or have such poor on-boarding methods people leave the first week or sooner. Learn the most common mistakes to avoid such as putting new hires through "hours or weeks of watching training videos". Organizations can easily be brighter and sharper in attracting and retaining high quality workers! Learn some new tricks to build a stable, happy workforce.

10. Leadership Agility- Mastering Situational Leadership

Most leaders try to make their dominant leadership style fit all situations. This does not work and leads to disrespect and anger from their team! In this session, through a detailed proprietary, personal leadership style assessment, participants will learn which of the six leadership styles they rely on most. They will also learn about other leadership styles and which situations are most appropriate for each of these six leadership styles. A second assessment will determine if their most used leadership style matches their current job. This session provides essential personal insight for anyone in a leadership or supervisory role to enhance their respect and skills in leading people. Specific examples are presented to show participants exactly when each style is most appropriately applied. Small group activities and shared experiences make this an engaging, interactive workshop. Mastering all six leadership styles greatly improves leadership agility and success!

11. Creating a Positive Workplace Culture and Workspaces

How does your organization actually "work" together? Do people view each other as "co-workers", do they know people in other departments? In order for people to work together effectively they need to bond with each other, have respect for each other, respect their manager and employer. Does your building present a warm inviting Feng Shui vibe? Are there regularly scheduled team activities and recognition celebrations for performance? Are individual successes regularly acknowledged? These factors and more go into creating a positive healthy workplace culture. Ideas will be presented along with plans for implementation in this workshop. Everyone has an office or workspace! But…is it motivating, healthy and comfortable? Participants will do a detailed survey of their current work environment and then compare that to a Feng Shui checklist covering items such as: ergonomics, health conditions, mood creation, background, size, location, lighting, temperature, sound and more. Gain and share insights from other participants during session discussions. You will get many new ideas from this session!

12. The Lost Art of Customer Service

Most customer service programs fail because the employees don't understand how to deliver excellent service. This session focuses on service through empowered, knowledgeable employees. In most cases when customer service complaints escalate, they result in big losses and serious public image damage for the organization. This can all be avoided with proper training. This session covers: individual responsibility, de-escalation and verbal judo techniques for angry customers, organizational public image, exact factors that contribute to poor and excellent service, a formula for dealing with difficult customers, the CPR consult-personalize-recommend technique, going the extra mile every day, speed of service, creating surprise and delight in the customer's mind, telephone service tips, online meeting etiquette, serving internal customers and a final checklist for customer service excellence! Learn how you can create a positive spreadable story about yourself and organization!

13. Process Mapping and Workflow Improvement

Inefficient processes and important details falling through the cracks lead to wasted time, rework, scrap, and costly quality errors! Healthcare, administration, government agencies, manufacturing, non-profits, schools, law enforcement, and corporations are all searching for ways to streamline their processes. By analyzing processes from start to finish, wasted time and effort are easily seen and exposed. This session is an introduction to process/workflow mapping. Participants will analyze a process or procedure in class and construct a "current state" map of how the process is currently done. They will then compare each step in the process map to an efficiency checklist to increase speed, eliminate waste, save money, reduce risk, improve quality and safety, etc. Finally, a "future state" map of the process will be discussed incorporating the Kaizen improvements. Most organizations do not have their processes well documented anywhere, making learning what is actually going on difficult and increasing the risk of catastrophic mistakes. The Toyota Motor Company story will be presented as an example of Total Quality Management TQM principles and how they used process mapping and Kaizen events to build their brand. This session is extremely beneficial and has uncovered dramatic flaws in many organizational processes. Numerous unique case studies will be discussed during this session.

14. Project Management Tools Anyone Can Use

You don't need to be a full-time project manager or computer wizard to benefit from project management concepts. This session covers project management planning tools and techniques anyone can immediately apply for increased efficiency. Everyone working on projects can save time, money, and effort with this session whether they are an official project manager by title or not. Strategies for developing accurate plans using milestone charts, work breakdown structures (WBS), tracking tables, quality control tests, managing scope creep and specific project review questions are all presented. This session is presented in easy to understand language with real life case studies. It has excellent application for 1 month to 1 year projects at work and at home.

15. Improving Ethic Health and Workplace Accountability

The Minnesota Department of Employment and Economic Development (DEED) conducts worker surveys of the state workforce and consistently finds "work ethic" at the top of the training needs list. Other nationwide surveys have been conducted with the same exact results. Does your organization struggle with: poor attendance, negative attitudes, entitlement mentality, time theft, poor meeting attendance, dress code issues, e-mail etiquette, internet abuse, cell phone addiction, basic organizational respect, social media problems, etc.? This session covers over twenty common workplace abuses and unethical behaviors and discusses how to make improvements. This session is especially helpful for: new hires, supervisors, leads, students, managers, or as an all employee training retreat. Numerous case studies and eye-opening stories illustrate the principles presented. Help yourself and your organization become ethically healthy!

16. Personal Safety- Prevent, Prepare, Action

From schools to workplaces to restaurants and shopping malls there seems to be a growing number of incidents occurring in our society. The average person, their kids and most workplaces have had absolutely no training in what to do in case of an active threat. This workshop teaches how to keep yourself and family safe, no matter where you are! Learn how to de-escalate hot conflict situations at work, learn how to mentally prepare with psychological and physical escape plans, understand how the new pepper sprays and tasers work, learn how to shelter in place, understand the mindset of mass incident perpetrators. Avoid carjackings, make yourself, kids and home- Not a Target! Numerous case studies will be analyzed, videos discussed, on-site building and grounds safety surveyed with low cost recommendations for improvement. A special hands-on demonstration module is also provided. Just one idea in this session could save your life! Dr. Mike's book: "Surviving an Active Shooter" will be available at the workshop.

17. Building Team Spirit and Morale Boosting with High Point Motivators and Vision Boards

Indecision, lack of focus, and low energy all lead to decreased job performance. This session teaches team motivation strategies through creating personal and team high point motivators. A" balanced life" approach to goal setting is presented. Participants will learn how to: life plan, set job goals, personal goals, and use the wish listing and vision board method. They will also learn a proven eight-step formula for rapid goal achievement. Participants will generate a positive "life plan" for their future in the following critical areas: job, health, relationships, hobbies, vacation, family, and FUN! They will learn practical, realistic, life planning, and achievement skills that can be used at work and at home. BONUS: All participants will create a personal and team goal vision board in the session to take with them and display. When is the last time you had fun at work? Can't remember? Then you need this session! Over a dozen ideas for low-cost team events and on-site activities will be presented to energize your team.

18. Stress Reduction, Chakra Balancing and Holistic Self-Care Techniques

This session focuses on specific techniques to help you stay physically healthy and mentally balanced by controlling your daily thoughts from the time you get up in the morning to the time you go to bed at night. Medical research studies in the field of psychoneuroimmunology (PNI) have clearly demonstrated that your mental attitude has a direct and immediate impact on your energy level, immune system and productivity. Some of this striking research from the Rochester Institute of Technology will be presented along with practical daily techniques. You will learn the dangers of: the monkey mind, fake news, keeping up with the Joneses syndrome, negative energy people and environments, how to use thought substitution and the power of "I Am," positive affirmations. A unique Holistic module will introduce participants to the 7 Chakra energy centers in the human body, what they are, health diagnostics and how they can be balanced with sound frequency, guided meditation and natural settings for personal self-care.

19. Setting People Up for Success! Natural Talent Discovery for High Performance Teams

Do you know what your natural talents and genetic skills are? What about your coworkers, project team, or manager? Most people don't! In this session, participants will take a proprietary 100 question natural talent and genetic skills test to uncover: hidden abilities, reinforce confidence, and reveal genetically inherited skills. Natural talents are both mental and physical. In this session both types are discussed. Analysis will be done to determine job and task matching within a team environment. The goal is always to match a person's talents to tasks, setting people up for success! This is a very unique program using a proprietary natural talent discovery test and will help any individual or team improve overall performance.

20. People Reading for Sales Professionals

Most sales professionals are trained in a one-dimensional "sales pitch" geared for one target audience. This leaves the sales person at a huge disadvantage in our economy! This session teaches how to rapidly "people read" prospects and quickly customize the sales approach. It teaches how to alter presentation style and customize according to the four most common personality types. During this session, participants will create four different sales campaigns using their organization's materials to illustrate the concepts presented. This session gives an awesome competitive advantage to any sales professional selling products or services. It addresses the "psychology of selling" and the human emotions that drive buying decisions.

21. Mind Mapping, Critical Thinking and Decision Making

Most people struggle with important decisions and then spend considerable time second guessing themselves, or worse yet, reversing their decisions. This leads to high stress and a loss of respect in the work group. In this workshop participants will work through a series of small group critical thinking and decision making activities using the "Military Style, ranked grid system" of decision making. They will learn the mind mapping technique to generate creative "out of the box' ideas to solve problems. They will also learn the power of team consensus decision making with a class wilderness survival small group survey.

22. Safety Training Workshop Series Using the Behavior Based Model

Each year employers have costly personal injury accidents or fatalities. This can be greatly reduced by training each employee in the psychological concepts of behavior based safety. This is a series of several sessions including the topics of: safety awareness, looking out for each other, being alert to unsafe actions, safeguarding equipment, proper attitudes, communication skills, and more. Enhance your current safety program with this interactive series that will actively engage everyone. Group activities and actual organizational analysis highlight this series.

23. Motivating Unmotivated People

Many people in the workplace feel a lack of purpose, undervalued, underutilized, and have no real job/career goals. This first leads to depression and then poor work ethic, negative behaviors and finally, a general, "tuning out" from their job. Supervisors and managers are then left stressing about what to do with them! This workforce issue and negative cycle of employee behavior is fairly common and can be corrected with knowledge tools and an understanding of the root causes of this negative cycle. This session provides case study exercises to help managers modify employee behavior from unmotivated to motivated on team goals and fun team building activities at work. It also provides a proprietary natural talent and genetic skills test enabling them to manage and engage their staff more effectively through talent based high performance team building by setting people up for success.